Boxy Bunch support

Common questions

Where is my progress saved?

On your device. Boxy Bunch has no accounts, so your best score and settings stay on the phone you play on. Deleting the game deletes them, and we cannot restore them.

How do I change my ad choices?

Open the game's settings. In the European Economic Area, the United Kingdom and Switzerland, use Privacy Options. On an Android device set up for Türkiye, use the Personalized Ads switch. On iPhone and iPad, ads are not personalized.

What is the crash report question?

If the game hits an error or closes unexpectedly, it asks whether you want to send a report. Nothing is sent unless you tap "Send Report", and the game works the same whichever you choose.

Can you delete my data?

We do not have an account or anything that links game data to you, so there is usually nothing we can find. Deleting the game removes everything stored on your device. You can still write to us, and the Privacy Policy explains what Google receives for ads and crash reports.

I saw an ad that should not be there

Write to us with the time you saw it and what it showed. Boxy Bunch is for players aged 13 and up, and ads should match that.